Privacy Policy

Who We Are

PowerPlus Electric & Communications LLC ("PowerPlus Electric," "we," "our," or "us") operates the website powerplusct.com. We are a licensed electrical contractor serving New Haven and Fairfield Counties in Connecticut.

Information We Collect

Information You Provide

When you contact us by phone, email, or through our contact form, we may collect:

• Your name
• Phone number and/or email address
• Service address or location
• Description of the electrical work you need

We use this information solely to respond to your inquiry and provide electrical services.

Information Collected Automatically

When you visit our website, we automatically collect certain information through analytics tools, including:

• Pages visited and time spent on each page
• General geographic location (city/region level)
• Browser type and device type
• Referring website (how you found us)

This data is collected in aggregate and is not linked to any personally identifiable information.

Analytics and Tracking

Our website uses Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand how visitors use our site. These tools may set cookies and collect data about your browsing behavior on our site.

Google's data practices are governed by Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

We do not use advertising cookies, retargeting pixels, or sell your data to third parties.

How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and schedule estimates
• Provide electrical services you have requested
• Improve our website and understand which services are most in demand
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website may use cookies — small text files stored on your device — to enable analytics functionality. You can control cookie settings through your browser. Disabling cookies will not affect your ability to browse our site, but may limit analytics features.

Data Retention

Contact information you submit is retained only as long as necessary to fulfill your service request or comply with applicable law. Analytics data is retained in accordance with Google Analytics default retention settings (26 months).

Your Rights

You have the right to:

• Request access to any personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of analytics tracking (see the Google Analytics opt-out link above)

To exercise any of these rights, contact us at info@powerplusct.com or call (203) 747-5335.

Third-Party Links

Our website may contain links to third-party sites such as Google Maps, Google Reviews, Facebook, Yelp, and the Better Business Bureau. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can remove it.

Security

We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: